Principle Auto
  • 04-Dec-2018 to 02-Feb-2019 (CST)
  • BMW of San Antonio
  • San Antonio, TX, USA
  • Full Time

Health, Dental, Life, Short Term & Long Term Disability Insurance, Paid Vacation and Paid Flex Days, 401k with employer contribution, Tuition Reimbursement


Principle Auto-BMW of San Antonio

Warranty Administrator

BMW of San Antonio is looking for a Warranty Administrator to join our newly expanded and growing dealership. As our Warranty Administrator you are a motivated, organized and strong multitasker. You have previously demonstrated an ability to work in a team environment and often find yourself taking on the role as the leader of the group. You have a strong attention to detail, often catching an oversight others may have missed. As our Warranty Administrator you perform your best work in a fast paced role, driven by the details, lending your previous knowledge as a Warranty Administrator to help other members on the team.

Who We Are

Principle Auto was founded on the desire to change the auto industry. Our purpose is to be a trusted, caring friend helping people move through life in a sustainable way. We are in the business of building relationships and we want to ensure that we are there for our guests throughout their journey.

Our Values Are Our G-U-I-D-E

  • Great People- We are dedicated to our customers, to our work, and to each other.
  • Unparalleled Service- We are proactive in our work. We aim to prevent fires instead of having to put them out. We strive to have a servant's heart, and to be selfless in our conduct.
  • Integrity- We are accountable to each other to do what is right. We keep our commitments.
  • Defining Excellence- We make our colleagues better. We set each other up for success. We prioritize our work and deliverables in order to meet high yet reasonable expectations
  • Enthusiasm- We aim to have fun every day. If it's not fun, we find a way to make it so. We are open to new ideas and ways of thinking.

Who Your Customers Are And How This Role Delivers Value To Them 

Your external customers are our clients, prospects and business community members. Your internal customers will be Principle Auto associates, our vendors and contractors. You'll provide value by treating all customers with the highest sense of integrity, honesty and respect. You will work directly with the following team members to ensure their success:

  • Dealership General Manager: Our General Manager is an engaging mentor who has a passion for people. The general manager will give overall direction on areas of focus on the dealership level. The facilities technician will ensure that appearance and safety goals of the general manager are met.
  • Fixed Operations Director: Our Fixed Operations Director is a hardworking, driven manager who truly cares about the development of the associates he manages. The fixed operations director is responsible for the strategic vision and initiatives of the service department including service managers, advisors, technicians and support staff.

Responsibilities of the Warranty Administrator

The Warranty Administrator will be responsible for booking labor and appropriate parts for all submitted repair orders. The Warranty Administrator should have a minimum of 3 years of experience working as a Warranty Administrator/Booker. On a day to day basis you will complete the following tasks:

  • Book labor, sublet invoices and parts with operation. Labor and payment type codes
  • Provide accurate billing and posting for our BMW clients and service personnel
  • Document and accurately detail all aspects of the repair and services that are performed on each vehicle
  • Have an accurate knowledge of proper warranty coding and booking to submit for payment
  • Work with service advisors, technicians and dealership management to make sure that all warranty claims are submitted accurately and timely

The Warranty Administrator must be able to multitask, be a self-starter and work with little to no supervision. The ideal candidate would have previous warranty experience and strong 10 key data entry. Previous CDK experience a plus, but not necessary.

About Our People

We recruit and hire the top talent in the industry. We invest in our people through dozens of training programs offered internally and externally. Principle Auto understands the importance of taking care of its associates and maintaining the unique culture that fosters exceptional care for our guests.

Physical/Mental/Emotional Demands:

Works indoors and outdoors and can be exposed to environments of inclement weather, heat, and cold.  Position requires the ability to walk and stand for long periods.  It may be necessary to work overtime (in excess of 40 hours per week) in order to complete assigned tasks or accomplish Company goals.  Requires full range of body motion including walking, climbing, lifting and reaching on a regular basis.  Requires corrected vision and finger dexterity in order to manipulate various computer and office equipment.  Hearing to a normal range is also a requirement in order to maintain open communication via phone and in person.

Principle Auto maintains a strong policy of equal opportunities for all associates and applicants of employment. We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard to race, color, religion, sex, national origin, age, marital status, disability or citizenship as well as other classifications protected by applicable federal, state or local laws. EOE

 

Principle Auto
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